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Digybot Analytics Reports
Automated Reports in Real Time
With DigyBot, easily and efficiently automate your mass calling campaigns. Schedule automatic contacts for reminders, promotions, or surveys, ensuring fast and personalized communication with your customers.
Digybot Analytics Reports
Automated Reports in Real Time
With DigyBot, easily and efficiently automate your mass calling campaigns. Schedule automatic contacts for reminders, promotions, or surveys, ensuring fast and personalized communication with your customers.
Benefits of Reports in Digybot
These are the main benefits of our reports:
Precise data: Detailed information on interactions.
Optimization: Data-driven decisions.
Export: Reports in multiple formats.
Continuous improvement: Strategic adjustment.
Analysis: Conversation patterns.
Personalize your reports with the filters you choose and transform information into strategic decisions for your business.
How Does the Analytics Module Work?
Monitor, analyze, and optimize in real time
From the analytics module, you get a clear view of your team's performance and automated interactions.
Access the DigyBot Reports module.
Select the type of report you want to generate.
Apply filters to customize the content.
Download or view the report instantly.
Make Smart Decisions with Real-Time Analytics
Frequently Asked Questions about Analytics and Reports
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What does the analytics and reports section of DigyBot include?
It includes multiple detailed reports that allow you to monitor, analyze, and optimize customer interactions.
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What main metrics can I analyze?
You can review chat volume, response times, query resolution effectiveness, agent activity, and more.
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How often is the data updated?
The data is updated in real-time to provide you with always accurate information.
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In what formats can I export the reports?
You can export reports in popular formats such as Excel, CSV, or PDF for easy analysis and sharing.
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Can I analyze the performance of my agents?
Yes, you can review the average response time, resolved chats, and login history of each agent.
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Is it possible to automate report generation?
Yes, you can schedule periodic report generation to receive them automatically in your preferred format.