E-commerce IA

Transform the Shopping Experience.

Provide information about your products to your customers, offering personalized recommendations through your social media channels in an automated way.

E-commerce IA

Ecommerce Chatbot

🚀 Automatiza la atención al cliente 💬 y agiliza la resolución de consultas en tu tienda online 🛒 utilizando un chatbot con IA para eCommerce. Con DigyBot, puedes optimizar cada etapa del proceso de compra 🛍️, ofrecer respuestas inmediatas y personalizadas y aumentar la satisfacción del cliente. ¡Transforma tu negocio y aumenta tus ventas hoy mismo! 📈🔥

Benefits Of Having An AI-Powered Generative E-Commerce Chatbot

Shorten response time
Respond immediately to customer inquiries, improving the user experience.
Optimize your conversations
Automate ticket management, transfer conversations to human agents, and streamline support flows.
💬
Personalized 24/7 support
Offer a personalized experience at any time of the day or night.

What Is An E-Commerce Chatbot?

An eCommerce chatbot is an artificial intelligence solution that automates customer service 💬 and order management. With DigyBot, you can transform the traditional shopping experience 🛍️ into a seamless conversation through platforms like WhatsApp, Messenger, and Instagram 📲.

Your customers will be able to explore catalogs, receive personalized recommendations, and complete purchases without leaving their favorite apps. 🚀✨

Ecommerce Chatbot

An eCommerce chatbot not only improves the customer experience, but also optimizes your processes and increases your revenue. With DigyBot, you can:

Capture your contacts' data for future marketing strategies.

Automatically answer frequently asked questions.

Recover sales from abandoned carts.

Check order status in real time.

Facilitate product search in your store.

Assign agents according to customer needs.

The best eCommerce Chatbot

DigyBot offers a complete suite of tools to optimize your online store:

Products & Categories: Configure detailed catalogs with images, descriptions, and dynamic pricing.

Order Management: Allow customers to select products, add them to the cart, and complete their orders in a single conversation.

Pricing & Promotions: Apply discounts and personalized pricing in real-time.

Real-Time Inventory: Avoid selling out-of-stock products with automatic inventory synchronization.

E-commerce Web Integration: Connect your store on Shopify or WooCommerce for a unified experience.

Shipping Notifications: Send automatic alerts from order confirmation to delivery.

E-Commerce Chatbot Features

Guided Menu

Create self-help flows to guide customers through their inquiries.

NLP + AI

Provide natural conversations with language models trained by experts.

24/7 Support

Offer automated assistance at any time of the day.

Automatic Consultations

Resolve transactions and integrated queries with CRM and API.

Hybrid Chatbot

Escalate complex inquiries to human agents when necessary.

Post-Sale Procedures

Automate processes such as cancellations, returns, and order modifications.

E-commerce Chatbots

Create a unique shopping experience and optimize your marketing strategy 📊 with an eCommerce chatbot. Improve ROAS 💰, recover abandoned carts, and automate every step of the purchase process. Don't lose any more customers and take your eCommerce to the next level with DigyBot! Start today to transform your online store with DigyBot and increase your sales with the power of artificial intelligence! 🤖💡

Turn Inquiries into Sales with AI for Your E-commerce!

Frequently Asked Questions about Solutions

  • Can I connect more than 2 WhatsApp numbers in Digybot?

    Yes, within Digybot you can integrate into your account the WhatsApp numbers that are necessary for your organization. Each integrated channel has an additional cost.

    By adding more channels, you can have control over assignment to your departments so that users can make use of each added channel.

  • No, as long as you follow WhatsApp's policies, within our platform we use best practices and recommendations to offer you a secure connection.

  • You can link your Shopify account with Digybot to have your product information, as well as have the possibility of offering them through the different channels integrated into your account.

  • Yes, to have a report of the sent messages you can contact the support team to provide you with the messages from a specific date.

  • WhatsApp Web, Messenger and Instagram channels do not have an extra cost per message, you can send as many as you need. In the case of an integration with WhatsApp Cloud, it is necessary to consult the support team to provide you with the costs proposed by META.

Do you want to provide quality, timely support to your customers?
It's time for you to try DigyBot!

Request your free trial to discover all the benefits of a multi-agent and multi-channel platform for your company.

Start your free trial!