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Workflow
Engage your customers with automatic responses at strategic moments.
With Digybot , you can configure triggers that are generated manually or by a bot, allowing you to increase interaction with customers when it matters most.
Triggers Or Reminders
Triggers are fundamental to ensuring that each customer receives the attention they need at the right time. These allow you to maintain active and personalized communication, increasing the chances of conversion and loyalty. Additionally, they help you to:
Respond immediately and automatically to inquiries.
Remember important events such as appointments, renewals, or deadlines.
Notify exclusive promotions to specific segments of your audience.
With Digybot, you can configure triggers based on specific conditions, such as the time elapsed since the last interaction or actions performed by the customer, ensuring that each message is relevant and timely.
Types Of Digybot Triggers
Keep your customers attended at all times.
Triggers in Digybot are key tools for maintaining efficient and automated communication with your customers. You can configure triggers for:
Send automatic messages at key moments.
Transfer conversations to a specific department.
Send follow-up emails.
Example: Imagine that after 24 hours a customer does not respond. You can configure a trigger that sends an automatic message to verify if they are still interested in the service. Or, if you have 100 contacts with the tag “interested”, send them a personalized promotion. These triggers allow you to optimize your interactions, saving time and improving the customer experience.
Automated Workflow
Optimize your processes and save time with automated workflows that adapt to the needs of your business. Automated workflows are ideal for reducing manual effort, improving organization, and increasing productivity, as each step is designed to operate efficiently and without errors.
What is a workflow and what is it for in your company?
A workflow is a set of steps or tasks that are executed sequentially or simultaneously to achieve a specific goal. In your company, a workflow allows you to:
Automate repetitive tasks.
Improve operational efficiency.
Increase productivity by focusing on higher-value activities. With Digybot, workflows not only simplify your operations but also enhance the customer experience by offering fast and personalized responses at all times.
Workflow Automation
Take your business management to the next level with workflow automation.
Optimize your time with workflow automation. With Digybot, you can automate key tasks such as closing chats, tagging conversations, and more. Simplify your business management, reduce manual workload, and save on human resources, all while offering quality customer service.
Take productivity to the maximum with Digybot. Eliminate repetitive tasks and focus on what really matters. Close chats automatically, organize conversations with tags, and manage everything from a single platform. Automate your workflows and save time and effort.
Automatic workflows, guaranteed efficiency. With Digybot, transforming your processes is simple. Automate chat closing, the assignment of tags, and other repetitive tasks. Save personnel and maximize productivity in your business.
What Is Workflow Automation?
Workflow automation involves using technology to execute processes automatically, eliminating the need for manual intervention. With Digybot, you can configure actions such as:
What Is A Workflow And What Is It For In Your Company?
A workflow is a set of steps or tasks that are executed sequentially or simultaneously to achieve a specific goal. In your company, a workflow allows you to:
Send automatic reminders.
Schedule follow-up messages.
Automatically tag contacts according to predefined conditions.
Perform automatic validations based on personalized filters.
Imagine being able to focus on important decisions while Digybot takes care of the operational details. From scheduling messages to transferring chats to the appropriate agents, everything is under control thanks to Digybot.
Types Of Workflow
Every business is unique, and at Digybot, we know that. That's why we offer different types of workflows designed to adapt to your specific needs.
Email management: Automate sending and tracking of emails.
Contact organization: Easily delete or update contacts according to your rules.
Chat closing: Automatically end conversations to keep your inbox organized.
Personalized messages: Schedule and send automatic messages to your customers.
Intelligent transfer: Redirect chats to the appropriate department or agent with a single click.
How To Model And Automate A Workflow?
Identify repetitive tasks: Define the processes you want to automate.
Configure triggers: Use our configurator to establish the conditions that will activate the actions.
Personalize the actions: Decide what should happen: send a message, transfer a chat, or tag contacts.
Test and optimize: Make sure the workflow works correctly and adjust as needed.
With Digybot, modeling and automating workflows is a simple and efficient experience. Save time and resources while ensuring that each task is executed at the right time.
Automated System Of Reminders And Messages
Stay always connected with your customers thanks to an automated system of reminders and personalized messages.
With Digybot, you can re-contact your prospects, remind them of the payment day or their upcoming appointments, and much more. Let Digybot do it for you! 🧠🤖 Save time and ensure that no important detail is missed. It is the perfect solution to keep your customers informed and engaged without additional effort.
Automate tasks with AI
Our AI systems allow you to anticipate the needs of your customers, ensuring that every interaction is helpful and timely.
Send messages at specific times.
Respond automatically to common inquiries.
Perform personalized follow-ups based on customer behavior.
Improve customer experience with instant responses.
Automatic Reminder Software
With Digybot, you can configure reminders for upcoming payments, appointments with Google Calendar, and reactivate unanswered chats. Don't worry about the complexity, everything is intuitive and easy to adjust. 🙌💻 Don't let poor management cause you to lose customers.
Optimize your time and keep your customers always informed with Digybot! 🚀
Best Workflow Management Software
Automate complex processes effortlessly.
Configure reminders and triggers in real-time.
Improve customer interaction through automatic responses.
With our platform, you can manage everything from simple tasks to complex business processes. Digybot adapts to any industry, ensuring you're always one step ahead in your operations.
Subscribe to our tool and discover how automation can revolutionize your daily operations.
Automate Your Processes in Minutes with Workflows!
Frequently Asked Questions About Triggers
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What are "Triggers" in DigyBot?
In DigyBot, "Triggers" are configurable rules that allow you to automate responses at strategic moments in the conversation with customers. For example, a trigger can be an automatic reminder to resume conversations after a period of inactivity.
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How do "Triggers" work?
"Triggers" can be configured manually or by a bot to generate automatic responses based on specific customer actions. For example, if a customer adds an item to their shopping cart and then abandons the site, a trigger can automatically send a reminder message to complete the purchase.
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In what moments can "Triggers" be used?
"Triggers" are used at key moments in the conversation to increase interaction with customers when it matters most. For example, a trigger can be activated when a customer shows interest in a product but does not complete the purchase, reminding them of the offer.
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Can I personalize "Triggers"?
Yes, you can completely personalize "Triggers" to adapt to the specific needs of your business and your customers. For example, you can configure a trigger to send personalized thank you messages after a customer makes a purchase.
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How can "Triggers" benefit my business?
"Triggers" can significantly improve efficiency in customer service by providing accurate and timely responses in real-time. For example, by using triggers to remind customers to complete an action, such as filling out a form or making a purchase, you can increase conversion and customer satisfaction.