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Frequently asked questions about careers
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Can I connect more than 2 WhatsApp numbers on Digybot?
Yes, within Digybot you can integrate the WhatsApp numbers that are necessary for your organization into your account. Each integrated channel has an additional cost.
By adding more channels you can have control of assignment to your departments so that users can make use of each added channel.
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Can my WhatsApp number be suspended for using Digybot?
No, as long as you follow WhatsApp policies, within our platform we use best practices and recommendations to offer you a secure connection.
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How does the Shopify integration work?
You can link your Shopify account with Digybot to have information about your products, in addition to having the possibility of offering them, through the different channels integrated into your account.
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Can messages be downloaded?
Yes, to have a report of the messages sent you can contact the support team to deliver messages from a specific date.
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Do the messages sent have an extra cost?
The WhatsApp Web, Messenger and Instagram channels do not have an extra cost for messages, you can send as many as you need. In the case of an integration with WhatsApp Cloud, it is necessary to consult the support team to provide you with the costs proposed by META.