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Create Labels For Your Digybot Chats
Keep your chats and contacts totally organized
Organize and categorize your chats and contacts according to specific topics, identify them efficiently, and streamline the conversation filtering process.
“Distribute conversations among multiple agents efficiently and in an organized manner.”
How Do Digybot Tags Work?
Tags or Labels in Digybot are a powerful tool to organize and optimize the management of your conversations. They allow you to categorize chats and contacts according to specific topics, which facilitates more precise tracking and improves efficiency in customer service.
By using labels, you can filter conversations, segment customers, and prioritize tasks quickly. Additionally, you can create customer service and sales funnels, ensuring that each interaction is handled in an efficient and organized manner. With Digybot, the management of your chats becomes more agile and effective. 🚀
Automatic Tagging in Digybot
Intelligent Management Of Tags In Digybot
Manual or automatic tag assignment.
Chat organization without manual intervention.
Quick customer identification.
Improvement in response times.
Creation of rules based on keywords or user actions.
Prioritization of important conversations.
Time saving in message classification.
Automation of management for greater efficiency.
Personalize tags for your business
Strategic Tags For Better Management In Your Business With Digybot
Customized tags adapted to each company.
Classification of potential clients to improve segmentation.
Identification of urgent chats for a quick response.
Efficient structuring of communication through categories.
Facilitate the generation of reports and analysis of interactions.
Optimization of the tracking of each conversation.
Improvement of the team's experience with better organization.
Greater customer satisfaction thanks to more agile support.
Improvement of the team's experience with better organization.
How to Create Tags in Digybot?
Creating tags in Digybot is a quick and highly customizable process. With this feature, you can assign tags to chatbot subscribers and organize your chats and contacts according to your business needs. This will allow you to quickly identify each conversation and improve efficiency in customer management.
Digybot allows you to create tags to adapt them to the business needs, which means you can customize them according to the type of interaction, customer status, or the process in which they are within your sales funnel. You can assign them manually or automatically, ensuring that each chat is correctly classified for better administration. 🚀
How to measure tagging results?
Detailed Results With Tags In Digybot
The tagging system in Digybot not only organizes your contacts, but also helps you analyze their impact. With detailed reports and a visual dashboard , you can measure conversions, identify areas for improvement and optimize your strategy in real time. In addition, you can download the data in Excel for deeper analysis.
Detailed reports on tagged contacts and chats.
Conversion analysis according to each tag category.
Identification of priority areas to improve support.
Visual dashboard with sales funnel type distribution.
Real-time tracking of customer progress.
Download reports in Excel for analysis and teamwork.
Optimization of sales and customer service strategies.
Greater efficiency in managing contacts and conversations.
How to Create Tags and Use Them in Bot Builder?
Creating tags in Digybot's Bot Builder is an easy and flexible process. Depending on the contracted plan , you can have access to a determined number of labels to classify your chats and contacts . The process is simple: you only need to subscribe, enter the tag settings, and choose the tags that best suit your needs, whether to classify contacts or chats.
In addition, you can customize the tags during the bot process. Thus, you can automatically assign tags at different stages of the flow, allowing for more efficient and organized management of each interaction. It's a quick and completely adaptable process to your business! 🚀
Conversation Tagging
Optimize Conversation Management With Tags In Digybot
With Digybot , you can automatically tag the status of each conversation to maintain constant control over your prospects . This facilitates tracking and allows you to act appropriately to improve conversion.
Automatic assignment of tags based on chat status.
Real-time monitoring of each phase of the process.
Classification of conversations into "Pending", "Negotiating", or "Closed".
Precise tracking of prospects and potential customers.
Automatic reactivation of conversations with personalized messages.
Greater control and organization in customer management.
Add Tags Based on Chatbot Responses
In Digybot , you can automatically add tags based on the responses that users give in the chatbot. This allows you to organize and classify conversations in real time , assigning specific tags to each part of the chat flow.
For example, when a user selects an option or answers a specific question, the bot can assign a tag related to that answer. This way you can identify at what point in the process the user is, which facilitates personalized follow-up and ensures that each conversation is correctly organized . 📊
Conversation Tagging
Optimize Conversation Management With Tags In Digybot
Creating tags in an intent chatbot allows you to automatically classify user interactions based on their responses. This facilitates tracking and improves accuracy in customer service.
Automatic tagging of responses based on user interaction.
Classification by intent, such as "interested in buying" or "requires support".
Efficient tracking of each customer according to their needs.
More accurate and faster responses based on detected intent.
Personalized attention at the right time.
Greater control and organization in customer management.
With Digybot, your customer service is more efficient than ever! 🚀
How to Assign Tags to Your Chatbot Subscribers?
In Digybot , you have the ability to assign tags to your chatbot subscribers in a simple and efficient way. This functionality allows you to organize and manage your interactions with customers and prospects according to their needs and behaviors. By automatically tagging users, you can quickly identify the status of each conversation, which helps you to personalize support and optimize your sales funnel.
With Digybot, you will have total flexibility to classify, segment, and track your subscribers based on their interests, queries, or actions. Would you like to see how it works? Schedule a personalized demo and discover everything Digybot can do for you! 🚀
Assign Tag to a Bot
Tag Management Through A Bot In Digybot
Assigning tags to a bot in Digybot is an effective way to organize and optimize customer service. With personalized tags, you can improve the segmentation and tracking of each interaction.
Total flexibility to create specific tags for both or conversation flow.
Efficient organization of user interactions.
Progress monitoring of each prospect in the sales process.
Better segmentation to personalize customer service.
Optimized interactions to improve user experience
Ease to analyze data and adjust support strategies.
Want to see it in action? Schedule a demo and discover how Digybot can transform your sales and customer service process. ✨
Organize and Categorize Your Chats with Smart Tags
Frequently Asked Questions about Tags
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How do Tags work in DigyBot?
Tags in DigyBot are an easy and quick way to organize your conversations and contacts. Assign custom tags to your chats to identify them efficiently. Then use them to create reports or in the tracking dashboards.
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Why should I use Tags in my customer service?
Using Tags in DigyBot facilitates the management of your conversations. It helps you quickly identify the content of each chat and prioritize tasks, which streamlines the customer service process.
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Is it complicated to assign tags to my chats?
Not at all! Assigning tags in DigyBot is a simple process. You can do it quickly and in a personalized way, adapting to your specific needs.
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Can I create my own tags?
Of course! With DigyBot, you have the flexibility to create your own custom tags according to your criteria. This makes the organization process even faster and more efficient.
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How does using Tags in DigyBot benefit me?
Using Tags in DigyBot streamlines your customer service and optimizes the management of your chats. It allows you to easily identify which conversations require immediate attention, providing faster and more effective service.